Privacy Policy

Thank you for choosing Taam ("Taam," "we," "us," or "our") as your personalized meal-planning solution. Our service is designed to provide weekly dynamic meal plans to help individuals of all ages achieve their health and wellness goals—be it losing weight, maintaining weight, or gaining weight. Taam’s technology integrates questionnaires, medical data, and AI coaching to tailor recommendations based on everyone's unique profile and needs.

At Taam, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of information we collect, how and why we collect it, and how we use, store, and share it. By using Taam’s website, mobile applications, or any other related services (collectively, the “Services”), you agree to the practices described here. If you do not agree with any part of this policy, you should discontinue using our Services.

This Privacy Policy applies to all visitors, users, and others who access or use Taam’s Services. It covers information gathered through our website, mobile application, AI coaching functionalities, and any other platforms or tools we operate. By “personal information,” we refer to data that may be used to identify an individual, either directly or indirectly.

Our Services include personalized questionnaires collecting information such as weight, height, age, and gender, as well as medical history and eating patterns. We offer the ability to upload medical blood test results to further refine and optimize meal plans. You can also integrate data from running, cycling, and walking trackers; interact with our AI Coach for cooking techniques, recipes, and daily advice; record meals and water intake; and access a feed with health tips, restaurant reviews, and charity initiatives. Our goal is to serve individuals of various medical backgrounds, but for minors, parental or guardian consent and payment are required.

Taam collects different categories of information to provide you with a customized and effective experience on Taam. The extent of data collection depends on how you use our Services and the permissions you grant us.

Taam collects and uses your information to operate, maintain, and improve Taam’s Services, ensuring they meet your dietary and fitness requirements:

Taam does not sell your personal information to third parties. However, there are certain situations in which we may share or disclose your data:

Taam uses cookies and similar tracking mechanisms to personalize your experience, maintain your login session, and analyse platform usage. You can configure your browser to reject cookies or alert you when they are being placed, but some functionalities of our Services may be limited as a result.

Taam retains personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is mandated by law. Once data is no longer needed, we securely delete the data.

To protect your personal information from unauthorized access, alteration, disclosure, or destruction, we implement reasonable technical and organizational measures, including encryption and secure servers. While we strive to maintain a robust security posture, no method of electronic storage or transmission can guarantee absolute protection.

Although Taam's Services can be beneficial for individuals of any age, users under 18 must obtain verifiable parental or guardian consent. Payment and subscription must be authorized by the parent or guardian, as the platform is fee-based for users.

Taam does not knowingly collect information from children under 13 without appropriate parental consent, in alignment with applicable laws. If you believe that a child's data has been provided to us without authorization, please contact us at hey@ta3am.ai, and we will promptly remove any such information.

Since Taam operates out of Dubai, United Arab Emirates, your information may be transferred to and processed in countries of your own. We use appropriate safeguards to ensure that your personal information remains protected consistent with the terms of this Privacy Policy and applicable data protection laws.

You have certain rights regarding your personal data, such as the right to access, correct, or delete it. You may also object to or request restrictions on how we process your data. To exercise any of these rights, please email us at hey@ta3am.ai. We will respond to your request in compliance with the relevant data protection regulations.

You may unsubscribe from receiving marketing or promotional communications at any time by following the instructions provided in such communications or by contacting us. However, certain administrative or transactional messages regarding our Services may still be sent to you.

Our Services may link to external websites or services that are not affiliated with Taam. We are not responsible for the privacy practices or content of these third-party entities. Taam encourages you to review their privacy policies to understand how they handle your personal data.

Taam reserves the right to update or modify this Privacy Policy as our data practices evolve. When we make significant changes, we will post the revised policy and update the “Last Updated” date. We may also provide additional notice, such as sending an email or an in-app notification.

By continuing to use our Services after we have posted an updated Privacy Policy, you consent to the revised terms, provided you have been given proper notice and the opportunity to review the changes.